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information technology infrastructure library

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Showing 2012 and older publications, page 1 of 3 First Page Next Page Last Page

System Center Service Manager 2010 Unleashed

August 2011

IT Auditing Using Controls to Protect Information Assets, 2nd Edition

January 2011

CERT Resilience Management Model (RMM): A Maturity Model for Managing Operational Resilience (SEI Series in Software Engineering)

December 2010

The Integrated Architecture Framework Explained: Why, What, How

October 2010

ITIL V3: How to Develop, Implement and Enforce ITIL V3 Best Practices, Second Edition

June 2009

Service Management For Dummies

June 2009

ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV Capability Complete Certification Kit

February 2009

ITIL Version 3 at a Glance: Information Quick Reference

August 2008

Sarbanes-Oxley Internal Controls: Effective Auditing with AS5, CobiT, and ITIL

April 2008

Implementing ITIL Configuration Management

January 2008

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