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Workflow Modeling: Tools for Process Improvement and Application Development Review by Stephen Williamson
Raises the bar
Rigorous, unpretentious, unintentionially debunks requirements management as the end-all of business analysis; reveals and brings together the analytical domains within business analysis: process modeling, requirements, data, use cases, and business rules. Sharp has brought process modeling a long ways from the days when "experts" said to document the "as is" process, identify the bottlenecks, and brainstorm the "breakthrough" innovation that will guide the "to be" process. Yeah, like breakthroughs are a dime an dozen, right? Sharp provides a methodical approach to understanding the as-is process, applying best practices and enabling technologies to systematically move toward to-be process options.
Provides an inviting approach to incorporating assessment of the staff skills, training needs, organizational change needs to support a new business process. Far more useful than the Business Analysis Book of Knowledge. Don't confuse Mr. Sharp's indepth approach to business analysis through process modeling with the "quick and easy" promises of BPM product vendors.