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Workflow Modeling: Tools for Process Improvement and Application Development Review by Nicholas Batens
A great book! A fantastic "how-to" approach based on the authours' profound practical experience
Really a great book, I just loved to read it!
If you don't know how to start process modeling at your company, how to find the right process (boundaries), up to which level of detail you should describe the processes, then this book will help you a lot. The authors provide hands-on techniques, based on best practices from their long practical experience. They don't focus only on the techniques with regard to process modeling, they also describe the do's and dont's of facilitated sessions, one key ingredient for success.
Furthermore, they explain how to derive use cases and data models for software development from the process models. The best practices and tips prove that the authors are not only familiar with process modeling, but also with the world of software development.
I can recommend this book very strongly for business and IT analysts, and also to everybody else who is interested in processes and/or software development.