Why VoIP Engineers need Project Management skills

Let's face it, Network Engineers and VoIP Engineers are dime a dozen nowadays. However, Technical Engineers with excellent Project Management skills usually makes it to the top of the heap.

If you are VoIP Engineer and dead serious in improving your craft when it comes to large roll-out, deployment, management and troubleshooting of your VoIP product, you need this book to guide you in all aspects of the life cycle.

This book gave me the proper mind-set on how to approach VoIP deployment projects no matter how big and complex they are, ranging from businesses leveraging remote agents to a centrally-located Contact Center with 300 Agents using our VoIP application.

This book will prepare you starting from the project initiation, during the pilot phase, measurement and feedback gathering, all the way to the final acceptance and roll-out phase.

A good read as well, not too technical, not too business-centric. Deserves a spot on a VoIP Engineer's library.

Other Reviews

• Why VoIP Engineers need Project Management skills
• Excellent IT Planning Guide
• VoIP From a Business Perspective
• Don't Start Without It!