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The Outlook Answer Book: Useful Tips, Tricks, and Hacks for Microsoft Outlook(R) 2003 Review by Stevie Howlin

Outlook gets a second chance...

To be honest with you, I had always hated Outlook. Hated it.

So it was with some scepticism that I opened this book to see if I could glean some tips and tricks to improve my Outlook experience. And boy, am I glad I did. This book takes the inherent complexity of Microsoft's propriety email client and turns it into a simple to use and feature packed email and organisation package.

If you only use Outlook purely for its email capabilities, chances are that a lot of this book will be lost on you initially. However the more you read this book, the more impressed you will grow with Outlook's features. I can't tell you the number of times I had "I didn't know Outlook could do that!" moments!

The language used in the book, is clear, concise and to the point. It emphasises the important aspects of the software, but still gives information about the smaller, almost forgotten features. The vast gulf left by Microsoft's refusal to package an Outlook instruction book with its software has left many users with gaps in their knowledge of the software. This book fills that gap admirably, causing this reviewer to wish that all Microsoft software came with such clear and well written instructions.

Whether you are a casual home user or an over-worked professional, you will find something of value in this book. Highly recommended.