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Cisco IP Communications Express: CallManager Express with Cisco Unity Express Review by Romuald Grzywna
Very good book - not only for CCME and CUE
I've used this book as a main reference for my first complete implementation of CCME and CUE. I said "main" reference instead of "only" reference, because there are few small gaps to be filled by Cisco on-line documentation, but the deficiencies are too small to justify anything less than 5 stars. Additionally, there is a lot of general (IP and traditional) telephony information so even a relative beginner, after reading this book, will be able to intelligently interview future users (Chapter 5 is simply brilliant!), design quite complex system with many fancy call features, and even create scripts for quite sophisticated Auto-Attendant options. Certain concepts are not explained in complete detail (for example dial peers or voice ports), but deeply enough for the needs of CCME.