Updates
Latest Tweet
What's New?
Check out for latest innovation, a computer based training video collection
Like this Page
Configuring CallManager and Unity: A Step-by-Step Guide Review by John Fellenbaum
Configuring CallManager and Unity: A Step-by-Step Guide
Configuring CallManager and Unity: A Step-by-Step Guide by David Bateman published by Cisco Press (ISBN: 1-58705-196-6) covers configuration tasks (in a step by step process) associated with Cisco's CallManager and Unity products. The twelve chapters of the book are broken down into three parts. The first six chapters focus on the configuration tasks involved with the CallManager, while the next five chapters focus on the configuration tasks involved with Unity. The book concludes with a chapter on advanced features within CallManager and Unity.
I found this book to be very informative. The author's explanation on the meaning behind the various configuration settings is very succinct. The author does a great job in providing and explaining step by step configuration tasks necessary to implement various features in both CallManager and Unity. I agree with the author that even though the book was written based on CallManager version 4.1 and Unity version 4.04, the book has great value no matter what version of CallManager and Unity you may be running. Having real equipment that one can follow along with during this read is extremely beneficial to the reader and will increase the reader's comprehension of CallManager and Unity. It is my opinion that this book is a great reference for when one says "What needs to be done to make this happen and how do I configure it?" The author provides many real life experiences to inform the reader. This is typically depicted via the notes and warnings that are clearly stated and appropriately placed throughout the content of the book. The author also provides many references at the end of the book and provides relevant search criteria for searching Cisco's web site for the referenced material.
All in all, I found the book very informative. The book can not be read like a book based on just theory, although theory is provided when appropriate. The book needs to be read more like a study book than a theory book. This book is a must read for anyone responsible for the operations, administration and maintenance of Cisco's CallManager and Unity. Anyone who just wants to understand how to configure various features in CallManager and Unity will find this book to be very informative.