A good process book with enough technology

Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization is an average book with useful information. Please be aware of the subtitle - "Planning, Design, Implementation, Operation, and Optimization". This book is less of a technology book and more of a process and best practices book. It uses examples and best practices on how to deploy technologies and focuses less on technology. It would be a good book for technically strong IPT engineers who want to expand their knowledge on IPT design.

I did like Chapter 2 - Planning, Design, Implementation, Operation, and Optimization Overview. This chapter could be used for any large scale IT deployment. The process described is relevant to different technologies, not just IPT.

Also, Chapter 6 - Design of Call-Processing Infrastructure and Applications - is a long, but detailed read on dial plans, which are the core of any telephony system. The authors did a good job of going through all the aspects of a dial plan including, but not limited to, gateways, numbering plans, route patterns and calling search space.

Other Reviews

• A good process book with enough technology
• Practical Advice for Converting to IP Telephony
• This will separate the successful from the failures!
• A very good book for design engineers.
• sweet spot between technical details and broad overview