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IP Telephony Unveiled Review by Rick Hindman
IP Telephony Unveiled
IP Telephony Unveiled
ISBN 1587200759
By Kevin BrownDo you have questions like these?
What is IP telephony? What is Voice over IP (VoIP)? What is an IP telephone?
Is this a new PBX system? How can I use IP telephony and make it work for me? Where
Do I start?If you do have these and other questions then Kevin Brown and Ciscopress have the answers for you. The book is IP Telephony Unveiled ISBN 157200759 by Kevin Brown, and Published by Ciscopress. It will answer all of your questions without being to technical. In Ciscopress own words "This volume is in the Network Business Series".
And just what is this Network Business Series? It is a series that explains a technical subject without all the geek speak. Don't let that fool you, the subject is well covered, and all of your questions will answered. But that's not all, it also gives direction to get IP
Telephony started the right way at you company. The book will help you avoid pitfalls, (if you will follow Mr. Brown's directions), and explains the differences between your
PBX and IP Telephony. It also tells you the many amazing things you can do with this new Telephone (client) on your network.If you are a hard core techie wanting to know the nuts and bolts of how to set-up and maintain an IP telephone system then I would suggest looking at the technical books that Ciscopress has to offer on this subject. If you are a tech, manager, or executive that needs information to make a decision about IP Telephony at your company, this is the book for you.
Even though it is not a big book, (only 170 pages including the index), it is full of information and the experience if the author. The book is divided into eight chapters.
The first chapter covers the similarities and differences of a PBX system compared to an IP Telephony system. It also covers the convergence of the phone and data network system. Chapter two explains the advantage of IP Telephony over the PBX. It also shows the potential of IP Telephony. Chapter three cover the fact that you keep all of the function of the PBX and add so much more. In chapter four called "If this isn't a PBX, what is it?" Mr. Brown gives real world examples of IP Telephony system proving this is not just a phone but a client on the network. To me chapters' five thru eight is worth the price of the book. In these chapters Mr. Brown shows his tremendous experience with IP Telephony. The subjects in these chapters are topics such as, sample business cases, ROI, ROI real-world examples, planning, and the seven steps to a successful IP Telephony experience. Mr. Brown also covers what is coming in the future.Kevin Brown shows he knows his stuff , and once again Ciscopress comes up with a great book. I know you will enjoy this book. I did.