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Sams Teach Yourself Network Troubleshooting in 24 Hours Review by Timothy Walker
I Demand A Third Edition!
In the world of IT publishing, most books fall into one of two categories: introductions for the absolute novice and encyclopedic references for experienced professionals. Books that help transition the reader from "newbie" to "expert" are a rare treat. This is one of them.
Though a little long in the tooth, Mr. Feldman's book is still in my mind the best book on network troubleshooting for the newly hired tech or junior admin. Unlike similar works, it does not spend page after page on the OSI model, offering only a brief refresher, then diving in to troubleshooting methodology, hardware, and network operating systems. The tone of the book is not "this is all you need to know"; rather, it is "you should know this already, now use what you know like so".
The book is written in a friendly, conversational style, so even absolute beginners should be able to pick up a few tips and tricks from it, a true exception to the rule I stated above. My only complaint with the book is that it was published in 2003... while not obsolete, XP was new and 802.11g unheard of. Though I am happy to recommend this book to anyone and everyone in its target audience, I would rather be telling you to buy the THIRD edition!