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It's Never Done That Before: A Guide to Troubleshooting Windows XP Review by Harold McFarland
Good advice for the basic user
What a great book title and if you've worked with Windows XP you are sure to have heard it or thought it many times. If you are tired of the strange things that Windows XP does at the most inopportune times then this text is for you. If you are not already a power user with good technical skills at troubleshooting Windows problems but are not afraid to try things yourself then you will find this book one of the best places to start when you have problems.
The author starts with the basics of troubleshooting including common problems, black screens, blue screens, error messages, startup problems, safe mode, and recovery console. From there he then looks at the all too common device driver problems, using the Microsoft knowledge base, and working with the BIOS and registry.
Of course those are just one the many different types of problems that may occur. John Ross also examines other types of problems that may be introduced from the outside including things like viruses and spyware. Each of these subjects is examined and the author details how they affect your system as well as what to do to get rid of the most common ones. Of course the all too common network problems including Internet connections as well as LAN problems are covered as well.
The book ends with a section on troubleshooting and replacing hardware. This text is too basic for the power user but hits the target very well for the new or average user who is unafraid to try to fix problems their self. It's Never Done That Before is a recommended read as a good first level resource for the home user.