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Language and Communication: Essential Concepts for User Interface and Documentation Design Review by anonymous
A must-read for all user-centered Web designers
As a content strategist doing Web design everyday, I found this book to have a refreshing point of view, as well as an interesting and unique approach to the subject matter. The author uses specific examples to illustrate higher-level linguistic and, well, even philosophical principles. While the examples were generally taken from relatively "old" (in Web time) interfaces, it was these interfaces that shaped our expectations for what we see on the computer screen. And really, the examples aren't the point. The author makes an excellent case for the predominance of common language over technospeak, and in the process validifies the importance of linguistics in interface design. This book is a must-read for all user-centered Web designers.