"Overdue Usability" provides an understanding of how research and practice have contributed to the increasing problem of quality in software, interaction and value. Divided into three parts, in Software Quality? assess the impact that the system has been in the real world, focusing on increasing the value of usability practice for software development and to increase value for users. The balance between theoretical and empirical approach is maintained throughout, and all those interested in exploring usability issues in human-computer interaction will find this book very useful.