People have difficulty communicating, and also have difficulty finding business knowledge in the environment. In fact, knowledge management is primitive today, and this is related to the fact that we have poor business management metadata. * First book that helps businesses capture corporate (human) knowledge and unstructured data, and offer solutions for codifying it for use in IT and management. * Written by Bill Inmon, one of the father of data warehouse and famous writer, and filled with war stories, examples, and cases from the current project. * Very practical, including the full metadata acquisition methodology and project plan to guide the reader every step of the road. * Includes sample unstructured metadata for use in testing and developing skills.