Fully updated for the new CompTIA A + standards, Mike Meyers' CompTIA A + Guide Managing and Troubleshooting PCs, Second Edition will help you pass CompTIA A + certification exam and become an expert hardware technician. Inside, you'll find helpful tips on the workplace, the end-chapter practice questions, and hundreds of photographs and illustrations. Learn how to: Working with the CPU, RAM, and motherboardsInstall, partition, and format hard drives Work with portable PCs, PDAs, and wireless technologies Install, upgrade, and troubleshoot Windows 2000 Professional and Windows XP Install sound and video cards Manage printers and connect to the network security Carry out safety and environmental measuresUnderstand issuesEstablish good communication skills and adhere to privacy policies CD-ROM Features: Eight full practice exams covering CompTIA A + Essentials and Exams 220-602, 220-603, and 220-604One one hour of LearnKey video training featuring Mike Meyers teaching key CompTIA A + topics Electronic copy bookComplete exam objective map for all four CompTIA examsList A + acronymsUseful official tools and utilities for PC technicians Each chapter includes: Learning Objectives Photos and illustrations Real-world examples Try This!