Microsoft Office Outlook 2003 offers new tools that are very important to get connected, manage information, and communicate with others. All the most important tasks are covered, making this book ideal for new users and those upgrading from previous versions. Another feature of this book include "Troubleshooting Guide" to help solve common problems, a "Project Guide" with a list of real-world projects by feature, and a "MOS Exam Guide" with a complete list of MOS objectives and page number to find the function related to the objectives in the text.