Most discussion about Web design seems to focus on the creative process, but change the concept into reality requires a strong set of posts? documentation (concept model, site maps, usability reports, and more) that serves as the primary communication tool between designers and customers. From usability reports to project plans, content maps, flow charts, wireframes, site maps, and more, each chapter includes a table of contents, presentation strategy, maintenance strategy, a description of the development process and the impact of the project deliverables, and more.