Author Thomas Rizzo shows the power of Microsoft Outlook and Exchange Server for collaboration, including many built-in security features and administration. Rizzo also include the development of Outlook 98, explains how to customize folders, fields, and display (including rules and filtered replication messages). An account tracking application show all the basics on this topic. The second part of this book is strong on developing web-based collaborative applications and covers Web tools such as Outlook and Outlook Today HTML Form Converter. Rizzo provides an excellent example for help desk, calendar events, news and intranet applications, and carefully lists the exact version of various Microsoft tools needed to run every example of success. The book concludes with material on the Event Scripting Agent and Exchange Server Routing Objects, which provides fault-tolerant message delivery.