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Special Edition Using Microsoft CRM
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A sophisticated yet easy to use software program, Microsoft CRM handles the full Sales and Customer Service functions, and allows users to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing the reliability of information, use and employee productivity. Special Edition Using Microsoft CRM shows sales, service, and business development specialists how to manage small businesses with advanced technology that, until now, been reserved for large corporations.
Computer eBook Details
- ISBN-10: 0789728826
- ISBN-13: 9780789728821
- Publisher: Que
- Pages: 552
- Date: August 2003