Master Oracle CRM On Demand Foster long-term customer relationships and accelerate productivity by using proven strategies and best practices in this guide Press Oracle. Setting targets, project requirements, and key metrics for successful implementation of the staff team and develop an effective plan to launch the Configure, deploy, and manage Oracle CRM On Demand Manage users and restrict access using Customize roles and rights sales, marketing and service processes with the object content model Embed external and the URL using a web services API Share real-time BI using dashboards and advanced reporting tools Insert tab web, mashup, Google services, and RSS feeds Use workflow to automate business process management