A Web application involves many specialists, but it takes people on the web ops to ensure that everything works together throughout life applications. Learn the skills needed in operating the web, and why they are acquired through experience rather than school Understand why it is important to collect metrics from both your applications and infrastructure Consider the general approach to database architecture and the pitfalls that come with the scale of the increase Learn how to handle the human side of outages and degradation Find out how one company avoided disaster after the great flood of traffic Find out what went wrong after the problem occurred, and how to prevent it happening again Contributors include: John Allspaw Heather Champ Michael Christian Richard Cook Alistair Croll Patrick Debois Eric Florenzano Paul Hammond Justin Huff Adam Jacob Jacob Loomis Matt Massie Brian Moon Anoop Nagwani Sean Power Eric Ries Theo Schlossnagle Baron Schwartz Andrew Shafer