Discover what Unified Communications can do for your business In our increasingly mobile world, communications must be effective, global, and are available through several technologies seamlessly. Unified Communications is a new paradigm for working and communicating efficiently and collaboratively This book explains the features available with Unified Communications and how they can create new capabilities to drive customer satisfaction shows how Unified Communications includes office and mobile phones, voicemail, instant messages, faxes , Internet phone calls, SMS and even Web conferencing approach provides a step-by-step to create a Unified Communications strategy Stock Offering tips to improve the implementation process of real-world examples of how Unified Communications is being used at this time Unified Communications For Dummies shows you how to meet the needs of business with these cuts, appear-edge solutions.