IT Manager's Handbook: Business Edition is a MUST-HAVE guide for the advancement of technology professionals who are looking to move up into supervisory roles, and is ideal for newly-promoted IT managers who must quickly understand their position. Rich with external references and written in-easy-to-read parts, IT Manager's Handbook: Business Edition is the definitive guide to managing IT departments in today's corporate environment. Focus on Web 2.0 ideas and how they affect and play into the organization today, so you can stay on social networking, YouTube, web conferencing, instant messaging, Twitter, RSS feeds, and other collaboration. Provide strategies on how to get employees to focus on the data word 24 / 7. Discuss key IT topics' in layman's terms for personnel who need to understand IT business topics.