When the project team from the Western culture first came into contact with colleagues from the Indian IT and BPO industry, prejudice against new and unknown is usually reinforced. This book is the beginning of the journey of cultural appreciation for managers, project leader and coordinator of off-shore work with India. Being both academically well-researched and an account of the author? S many years personal experience in India, this book opens with a description of the cultural dimensions that help to break down cultural issues are encouraged. This book then provides practical information on how to communicate, negotiate, and interact with Indian colleagues, and intelligent use of expatriates.