SugarCRM is a customer relationship management software that is innovative solutions that enhance your company? S marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. You? Will first learn how to install SugarCRM, customize user preferences, create a database, and import contacts from other software. ? You will also learn how to: Schedule appointments, connecting them to the records and notes, and organize your sales promotion opportunities Wake up, keep track of their success, and develop your contacts list with a web-to-lead Manage customer issues and a forum to eradicate software bugs Send an e-newsletter and automate customer e-mail communication with templates Take advantage of a complete recipe book for administrators SugarCRM Improve sales performance with SugarCRM Providing the best service for your customers Develop a searchable library and FAQ Create and share documents SugarCRM For Dummies will get you quickly up to speed on customer relationship management software so you can improve your business.