It provides comprehensive coverage of the issues facing e-government managers, consultants and other practitioners. Richard Heeks referring to international examples to guide readers through the management issues of importance such as e-government strategy and project management, data security, quality, people, money and policies, and dealing with political and ethical challenges. It explores activities such as: feasibility studies, systems analysis, system design, construction and marketing. instructive diagrams, synoptic models and case studies support the contents of the book while the class and assessment practitioners will help readers monitor their understanding.